Job Opening at BBWA




Big Bend Water Association is looking for a Customer Service/Utility Clerk. This person will be responsible for many different duties including but not limited to:




Provides customer assistance to public concerning questions with utility billings. Process new customer applications. Create and maintain records using Microsoft Word and Excel.  Create/Close Service Orders. Receive and process check/cash, credit card and e-payments.  Daily balancing of deposits.  Ensure timely distribution of disconnection notices as applicable.  Ensure timely upload of meter readings, data entry of meter readings.  Compute, prepare and distribute utility bills. Deals effectively with fellow co-workers and the general public. Process payroll.  Take/Prepare board meeting minutes, upload information on BBWA website.  Perform related duties as assigned.




Minimum Qualifications: High School diploma or equivalent. This person must have a current FL driver’s license. Experience in accounting/billing software, willing to train the right job applicant. Experience in  Microsoft Word and Excel. Experience in customer service, employee must present themselves in a professional manner. Must be able to work with automated accounting and billing system, knowledge of standard office equipment. Proficient in 10 key calculators.  Must have at least 2 years accounting/secretarial experience.  Applicant must supply 2 work-related references and 2 personal references.


This person will be subject to a criminal history check and a substance abuse test. They will need to be bonded before beginning employment.


 A resume’ will be required as well as your references.


 Big Bend Water Authority is an Equal Opportunity Employer.  You must pick up an application at our office.